Here you will find comprehensive answers to the most frequently asked questions of our valued users.
The balance of the cards can be increased through IBA 'Cash in' type ATMs , MilliOn, E-manat, Azericard payment terminals and in IBA branches.
Cash-in type ATMs can be used to deposit AZN, EURO and US dollars into the cards.
In this case, it is possible to reset incorrect input attempts through the ABB mobile application.
In the ABB mobile application without coming to the bank It is possible to renew the PIN by using 'PIN code update' function.
You can connect to the SMS service through an ATM without coming to the bank .
Yes, SMS notification service can be connected to foreign numbers.
Cash-by-Code service allows you transfer funds to somebody who does not possess a bank card. Transfers are done online and the recipient will get the funds immediately. Thus, you can transfer money without visiting your branch, 24/7.For transaction in ATM: you will get a code consisting of 2 parts. One part will be printed on the receipt and second one will be sent by SMS to the receiver’s mobile phone. For transaction in MobilBank: you will get the code on your mobile phone screen. Code will be active during the 24 hours.
3D Secure technology is set to minimize the risks of fraudulent activities on your card when shopping online. After subscribing to 3D Secure, you will have to enter your personal 3D Secure password on the online shopping websites, apart from your regular card details (card number, expiry date and CVV). Thus a third person who doesn't know your 3D Secure password will not be able to use your card details for fraudulent transactions.In order to enroll your card to 3D Secure: Subscribe to SMS-Notification or print 3D Secure one-time passwords from an ATM (in this case you will use these passwords while paying online).
According to the established rules, the daily withdrawal limit for the card is 2000 AZN. You can make two separate withdrawals of 1000 AZN each to reach this limit. Limits can be adjusted or removed via the ABB Mobile app or by visiting any bank branch.
Now you can set up your personal PIN when you get card from the ABB. e-PIN service is available both via ATMs of the bank or the official webpage. All operations are highly secured. Attention: e-PIN service can be applied only for new ordered cards. Advantages: Setting up your personal PIN saves your time and prevents possibility to forget it in the future.
By contacting the Information Center ( *0337); By contacting the external manager.
Answering questions arising during card operations; Unblocking the card; Card blocking; Removal of limits set during online payments; Reset of incorrect PIN attempts ; Activation of 3D Security and SMS - notification service; Providing information about products; Credit check; Solving problems during Apple Pay registration; Acceptance and execution of requests without coming to the bank.
by calling *0337; By contacting a personal manager.
The day the order is taken.
Deposits are accepted in AZN and US dollars .
Deposits can be made for a minimum period of 1 month to 3 years.
Annual interest income paid by natural persons on savings is taxed at the source of payment at the rate of 10%.
Currently, the Bank offers deposit types 'Classic' and 'DigiDeposit'.
Anyone with an official income, who receives his salary with a card of any bank. Employees who have at least 6 months of experience in their current enterprises.Those who are at least 20 years old, and at most 70 years old by the date of the last payment of the loan obligation.
Foreign transfers can be easily made in more than 100 currencies of the world, in addition to traditional currency types (USD, EUR, GBP, RUB, CHF, CAD, AUD, JPY, etc.)
Residents and non-resident individuals can now transfer their foreign currency funds outside the Republic of Azerbaijan without opening a bank account or declaring the purpose of the transfer, up to an equivalent of 20,000 USD per calendar month, without the application of daily limits.
Azerbaijani manat (AZN); United States Dollar (USD); Euro (EUR); British Pound Sterling (GBP); Russian ruble (RUB); Canadian Dollar (CAD); Swiss Franc (CHF); Japanese Yen (JPY)
Identity card (for citizens of the Republic of Azerbaijan); Passport (for foreigners); Identity card issued to stateless persons; For persons with refugee status - card; Military ticket; Military ID